“Eat your broccoli!”, “Clean your room!”, “Brush your teeth!” Sounds familiar? It’s the tune of the past, when your parents controlled each and every aspect of your life. With the exception of toilet use, perhaps. For many people however, the past lives on. Parents turned into line managers, while kids remained kids, but with fancy titles: Senior Software Engineer, Enterprise Architect, etc. “Send that e-mail”, “call that guy”, “re-estimate that plan.” _Smart_ managers turn orders into questions: “can you send that e-mail, please?” Sure, boss.